Shipping Policy

Thank you for shopping at Fynetre! We aim to provide fast, reliable, and transparent shipping services for all our customers. Please review the information below to understand how your order will be processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. During peak seasons or promotions, processing times may be slightly extended.

2. Shipping Time & Delivery Estimates

We offer worldwide shipping. Estimated delivery times are as follows:

• United States: 7–15 business days
• United Kingdom: 7–15 business days
• Canada: 8–18 business days
• Australia & New Zealand: 10–20 business days
• Europe: 8–18 business days
• Rest of the world: 10–25 business days

Delivery times may vary depending on local carriers, customs clearance, and unforeseen delays.

3. Shipping Fees

Shipping fees are calculated at checkout based on your destination and order value. We occasionally offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order online at any time. Please allow 1–3 business days for tracking information to update.

5. Incorrect Address or Delivery Issues

Please ensure your shipping address is correct when placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

If a package is returned to us due to an incorrect address, we may resend it after the customer pays a new shipping fee.

6. Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties. These charges are determined by your local customs office and are the customer’s responsibility.

We are not responsible for delays caused by customs clearance.

7. Lost, Stolen, or Delayed Packages

Once the package is handed over to the carrier, it becomes their responsibility. If your package is significantly delayed, lost, or marked as delivered but not received, please contact us and we will help you file a claim with the carrier.

8. Contact Us

If you have any questions about shipping or need assistance with your order, please contact our support team:

Email: bosimaotrading@outlook.com

Phone: +86 18668407687

Company Name: Shaoxing Bosimao Textile Co., Ltd.

Company Credit Code: 91330621MA2JUN83XQ

Address: Room 513-2, Office Building, East Area of Bishuiyuan, Keqiao Street, Keqiao District, Shaoxing City, Zhejiang Province, 312000, China